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To Request Service
Click Here
To request an Institutional Service (trouble calls or maintenance requests) Contact Work Control at 458-4262.

Use the Work Request Form to request Departmental Services (service calls or special events).

Use the iServiceDesk to request Non Departmental Services.
Employee Links
  
Work Control             i-ServiceDesk   Divider   Work Request Form
Kim Norton
  
Valerie Flores
  
Amy Strong
  
Brenda Tamayo
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Neha Bhakta
Kim Norton
Work Control Manager
  
Valerie Flores
Work Control
Specialist
 
Amy Strong
Work Control
Specialist
  
Brenda Tamayo
Work Control
Specialist II
 
Vacant
Part-time
Work Control
Specialist
 
Neha Bhakta
Workstudy
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About Work Control
Work Control serves as the coordinating liaison between the University community and Facilities departments. Work Control is responsible for organizing, prioritizing and processing routine, requested and emergency services for 1604, Downtown and ITC campuses.
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To Request Services
Work Control is a one-stop-shop for all your facilities needs.  Simply dial extension 4262 (458-4262) from anywhere within the Tri-campus to request services from professional Work Control staff ready to assist you.

Work Control can also be contacted through the TMA-iService Desk at http://facilities.utsa.edu:180/home.html or via email at workcontrol@utsa.edu to report maintenance concerns or Trouble Calls (also referred to as Institutional Services) including housekeeping, infrastructure, building operations, maintenance and grounds support.

Requests for Departmental Services, include but are not limited to event services, automobile and equipment maintenance, construction services, auxiliary enterprise and other special requests requiring a departmental signature and can be made by completing a Facilities Work Request Form at http://facilities.utsa.edu/Documents/workrequest.doc. Departmental Services work is billed at the prevailing shop rate. For detailed billing information please refer to Facilities Shop Rates.
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Contacting Work Control  
Work Control is located at 1604 in the Facilities Annex, West Campus. Hours of operation are from 8:00 a.m. until 5:00 p.m. Monday through Friday.  For after hours needs please contact Facilities Operations at 458-5277.
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UTSA Main Campus Office of Facilities * One UTSA Circle, San Antonio, TX 78249    Downtown Facilities Department * 501 West Durango Boulevard., San Antonio, TX 78207
ITC Facilities Department  *  One UTSA Circle, San Antonio, TX 78249     
Please direct questions or comments about this site to facilities@utsa.edu